Last Updated: March 17, 2026
This Privacy Policy explains how Ozni Apps, LLC, doing business as Diffio ("Diffio," "we," "us," or "our"), collects, uses, discloses, and otherwise processes information about you when you access or use our websites, applications, APIs, and related services that link to this Privacy Policy (collectively, the "Service").
This Privacy Policy applies to information processed by Diffio in connection with the Service. It does not apply to third-party websites, services, or integrations that we do not control, even if they are linked from or integrated with the Service.
We collect information you provide to us, including:
When you use the Service, we may automatically collect certain information, including:
We may receive information from third parties, such as:
We use information we collect to:
We may use your uploaded content, transcript corrections, and related project data to provide the Service to you, including improving the quality of your current project and features within your account or workspace.
We do not use your uploads, transcripts, outputs, transcript corrections, or other project content to train, fine-tune, or improve shared machine learning models unless you affirmatively opt in.
If you choose to opt in, we may use the content covered by your opt-in, including transcript corrections and related project data, for purposes such as:
If you do not opt in, your content will not be used for those shared model improvement purposes.
If you later withdraw your opt-in, we will stop using new content from your account for shared model improvement on a going-forward basis. Withdrawal of consent will not necessarily affect training, tuning, or evaluations already completed before your withdrawal request.
We may share information in the following circumstances:
We share information with vendors and service providers that perform services on our behalf, such as cloud hosting, payment processing, analytics, authentication, customer support, and infrastructure providers.
We may disclose information if we believe doing so is reasonably necessary to:
We may disclose information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, subject to applicable legal requirements.
We may share information with third parties when you direct us to do so or otherwise consent.
We do not disclose your uploaded content to third parties for their own independent marketing use unless you direct us to do so or we are otherwise permitted or required by law.
We keep your projects, uploads, transcripts, outputs, and related history in your account until you delete them, subject to any limited retention required by law or for legitimate business purposes such as dispute resolution, fraud prevention, or tax and accounting compliance.
When you delete project content or your account, we delete the corresponding project content from our active systems. We do not maintain backup copies of deleted project content, so deleted project content is not recoverable through backups.
We may retain certain limited records for longer where reasonably necessary or required by law, including records related to billing, payments, tax, security, fraud prevention, legal compliance, and enforcement of our agreements.
We use reasonable technical and organizational measures designed to protect information under our control. However, no method of transmission over the internet and no method of electronic storage is completely secure, and we cannot guarantee absolute security.
We use cookies and similar technologies to operate the Service, remember preferences, understand usage, and measure the effectiveness of our website and marketing.
These tools may collect information such as page views, feature usage, browser and device information, IP address, referral information, and conversion events.
Examples of tools we may use include:
You can manage certain analytics and cookie preferences through the "Your Privacy Choices" link in our website footer and, where available, in your account settings. Your browser may also provide tools to block or remove cookies, though doing so may affect Service functionality.
You may access, update, or delete certain account information through your account settings.
You can manage your shared model improvement preference in your account settings where that control is made available.
You can manage analytics and cookie preferences through our available privacy controls and your browser settings.
If we send marketing communications in the future, you may opt out by using the unsubscribe instructions in those messages.
Depending on where you live, you may have rights under applicable law, which may include the right to request access to, correction of, deletion of, or portability of certain personal information.
To submit a privacy request, contact us at privacy@diffio.ai or legal@diffio.ai. We may need to verify your identity before processing certain requests.
We are based in the United States and may process information in the United States or other countries where we or our service providers operate. Those countries may have data protection laws that differ from the laws of your jurisdiction.
The Service is not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact us and we will take appropriate steps to delete it.
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on the Service and update the "Last Updated" date above. Your continued use of the Service after the updated Privacy Policy becomes effective means the updated Privacy Policy applies going forward.
If you have questions about this Privacy Policy or our privacy practices, you can contact us at:
Ozni Apps, LLC / Diffio
Email: privacy@diffio.ai
Email: legal@diffio.ai